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Refund Policy

Refund Policy - the basics

RETURNS

We gladly accept merchandise for return within 30 days from the order shipment date at no cost to you, provided it:

  • Is in new condition

  • Is unwashed, unworn, and unaltered with the original tags attached.

  • Is accompanied by the original invoice for online orders, or purchase information from your printed store receipt.

Limited-edition styles are eligible for return within seven days of the shipping date.

 

EXCHANGES

  • If you would like to make an exchange you may do so, as long as it is for the same item (at the same price) in a different size or color.

  • Your exchange order will be processed immediately with free shipping. We’ll also provide a free return label for your new order.

  • Please return the exchanged item(s) within 4 business days of initiating the exchange online.

  • Exchanged item(s) must be received within 14 days from the day the exchange is initiated online to avoid being charged.

  • Buy Online, Pickup In Store and Ship to Store orders are not eligible for exchanges, but can be returned in-store or by mail via our online returns process.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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